Privacy Policy

At fescobil.pk, we are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website.

By accessing or using fescobil.pk, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you visit fescobil.pk, we may collect personal information such as your name, email address, contact number, and address.

This information is collected when you voluntarily provide it to us, such as when you sign up for our services or contact us through our website.

1.2 Usage Information

We may collect information about how you use our website, including your IP address, browser type, device information, and browsing patterns.

This information helps us improve our website and provide a better user experience.

2. Use of Information

2.1 Providing Services

We use the information we collect to provide you with the services offered on fescobil.pk, including checking, calculating, downloading, or printing duplicate FESCO online bill.

2.2 Communication

We may use your contact information to communicate with you about your account, respond to your inquiries, and send you updates and promotional offers related to our services.

2.3 Improvement of Services

Your feedback and usage information help us improve our website, customize your experience, and develop new features and services.

3. Disclosure of Information

3.1 Third-Party Service Providers

We may share your information with third-party service providers who assist us in operating our website, providing services to you, or conducting business activities on our behalf.

These service providers are obligated to maintain the confidentiality and security of your information.

3.2 Legal Compliance

We may disclose your information when required by law or in response to legal process, such as a court order or subpoena, or to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

5.1 Opt-Out

You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly.

5.2 Access and Update

You may access, update, or delete your personal information by logging into your account or contacting us directly.

6. Children’s Privacy

fescobil.pk is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If you believe that we have inadvertently collected personal information from a child under 13, please contact us immediately, and we will take steps to remove the information.

7. Changes to Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any changes by posting the revised Privacy Policy on our website.

Your continued use of fescobil.pk after the changes are implemented constitutes your acceptance of the revised Privacy Policy.

8. Contact Us

If you have any questions, concerns, or comments about this Privacy Policy or our privacy practices, please contact us at [email protected].

9. EU User Consent Policy

9.1 Consent Requirement

If you are accessing fescobil.pk from the European Economic Area (EEA) or the UK, you consent to the use of cookies or other local storage as required by applicable laws and regulations.

You also consent to the collection, sharing, and use of personal data for the personalization of ads.

9.2 Records of Consent

We will retain records of the consent given by users from the EEA or the UK and provide clear instructions for revoking consent.

9.3 Disclosure of Information

We will clearly identify each party that may collect, receive, or use personal data as a consequence of your use of fescobil.pk.

Additionally, we will provide prominent and easily accessible information about how these parties use personal data.

If you have any questions or require further clarification regarding our compliance with the EU user consent policy, please contact us.